User Agreement

1. System Access

This User Agreement governs your Use of our Services. Each time you Use the Services or otherwise indicate your consent, you agree to the terms of this User Agreement. IF YOU DO NOT AGREE TO THE TERMS OF THIS USER AGREEMENT, DO NOT USE THE SERVICES.

We reserve the right to restrict access to parts or the entirety of the Services at our sole discretion without notice. We are not liable for any damages stemming from the Services being unavailable. Furthermore you acknowledge that the Services are subject to change without notice.

2. Privacy Policy

By using the Services you agree to the processing and usage of data as laid out in the Privacy Policy you can find here.

3. Code of Conduct

By using the Services you agree not to misuse the Service, or spread misinformation about Raidcore. Furthermore you agree to the terms laid out in the Code of Conduct you can find here.

4. Liability

You are using the services at your own risk, they are provided as is without any warranties.

Any damages or consequences stemming from your Use of the Services are at your own sole responsibility.

5. Validity

All terms set out in the User Agreement are individually valid, regardless of enforcability of individual clauses.

6. Dispute Resolution

You will try to informally resolve any dispute that arises under this User Agreement and/or the Services for at least 30 days before initiating any formal proceeding. To begin this informal resolution process, you must notify us that you wish to resolve a dispute, and include your name, contact information, an explanation of your side of a dispute and at least one reason why we should resolve the dispute in your favour. Based on the information provided in that notice, we may take any action and have no obligation to explain any decision. If you are not satisfied with our initial decision, you will continue to try to resolve that dispute informally for at least another 30 days by sending an email to the contact information provided at the top of this Documentation, including “Attn: Legal Department” as well as the information required in the initial notice. We may extend the time to resolve a dispute informally for successive 30-day periods, not to exceed a total of 90 days, by notifying you using the contact information provided in your notice.

7. Further Notices

You acknowledge the additional notices you can find here on this page.

Privacy Policy

This Privacy Policy governs the manner in which Raidcore collects, uses, maintains and discloses information collected from users of the Services.

Summary

• We use Google Analytics with enabled anonymisation to track with features are most used so that we can plan our updates better.
• We use Cookies to keep you logged into your account.
• Your email never gets published and is only used for password resets, supporter rewards and updates to this legal documentation.
• Your Guild Wars 2 API Keys are used to generate anonymous statistics.
• Your Guild Wars 2 API Keys are never shared publicly, with the exception of disclosing them privately to ArenaNet developers for debugging purposes.

What Data do we collect

• Information about your use of this website (Browser Statistics, IP Addresses)
• Information that you provide for the purpose of registering on the website
• Information that you provide for the purpose of partaking in surveys
• Movement Data In-Game (referring to the video game "Guild Wars 2")
• Data about your "Guild Wars 2" characters
• Data about the modules and libraries you load into "Guild Wars 2"
• Data about your device and its system specifications

Use and Disclosure of Data

Personal Information

Your personal data is only used to provide you with news and information, enable your usage of the Services, verify your identity and to prevent or investigate any fraud or crime.

You, a authorised legal represantative or legal guardian may request disclosure about your personal information we collected. We do not disclose your information to any third party, except those authorised by yourself as specified in the "Notices" section of this Legal Documentation.

Non-Personal Information

We collect usage data, as well as ingame data about movement and characters in order to develop and improve our Services. This data is anonymised and cannot be used to identify you.

Retention of Data

Data related to your registration is currently retained indefinitely.

Personal Data

We collect personal data, such as your email address or API Key when you register to the Services

Code of Conduct

We strive to create a safe, fun and engaging environment for all the users of our Services. This Code of Conduct is designed to help achive that goal and applies to all users of Raidcore Services.

The User Agreement defines additional terms and requirements, which governs your use of our Services. If we determine in our discretion that you failed to comply with our User Agreement or the Code of Conduct or other Community Standards, we may limit, suspend or terminate your access to the Services and/or take other actions that we deem appropriate.

1. You must respect the rights of others and their rights to use and enjoy the Services.
2. You may not defraud, harass, threaten, intimidate, or cause distress and/or unwanted attention to other users of the Services.
3. You may not use communications facilities made available as part of the Services to “troll” other users or Raidcore personnel, intentionally cause unrest among users of the Services, or otherwise be disruptive.
4. You may not post or communicate any player’s real-world information (name, address, account name, etc.) through our Services.
5. You may not use sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, or racially or ethnically offensive language.
6. You may not post or link to any sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive content.
7. You may not spam, flood, or make duplicate posts when using facilities when using Services (e.g., chat functions, message boards, forums, wikis, etc.).
8. You may not share your login credentials or sell your account.
9. You will comply with any reasonable directions issued by Raidcore personnel.
10. You may not impersonate any employee of Raidcore or ArenaNet.
11. You may not violate any local, state, national, or international laws or regulations in connection with your use of the Services.
12. You may not market, promote, advertise, or solicit products or services using the Services (e.g., on chat channels, forums, etc.).
13. You may not upload or transmit any copyrighted or trademarked content that you do not own all rights to without the express written permission of the author or copyright or trademark holder.
14. You may not modify or copy any part of our Services.
15. You will not attempt to interfere with, hack into, or decipher any transmissions to or from the servers or other facilities running the Services.
16. You will not make any untrue statements, misrepresentations or spread misinformation in connection with your use of the Services.
17. You may not encourage others to break any of the terms laid out in this Code of Conduct.

Breaching this provision may constitute a criminal offense and Raidcore will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Services or to your downloading of any material posted on it.

Disclaimer

Raidcore is in no way associated with ArenaNet, NCSOFT or Guild Wars 2.

Copyright

All original work on this site is copyright Raidcore and its respective owners and may not be copied or reprinted without our express written approval.

© ArenaNet LLC. All rights reserved. NCSOFT, ArenaNet, Guild Wars, Guild Wars 2, GW2, Guild Wars 2: Heart of Thorns, Guild Wars 2: Path of Fire, Guild Wars 2: End of Dragons, and Guild Wars 2: Secrets of the Obscure and all associated logos, designs, and composite marks are trademarks or registered trademarks of NCSOFT Corporation.

Third-Party Services

Raidcore integrates with several third-parties to deliver the available services. Any questions about these services or their terms should be directed to the appropriate parties using the details below.

• patreon.com
• gw2efficiency.com
• dps.report
• hardstuck.gg

Disclaimer

This policy will be changed from time to time, check it regularly to ensure you understand what software you are running and installing.

What is this policy for?

This addon policy is here to govern which addons are listed within Nexus' official Addon Library, it also exists to inform users of the nature of the software they are installing, to make an informed decision.

Be aware, this policy is in addition to any directives from ArenaNet officials, the Terms of Service, Code of Conduct & User Agreement or Third Party Program Policy.

Any official communication, takes precedence over the guidelines presented here.

If an addon makes changes, which would change the categorisation without prompting user consent beforehand, the addon will be removed from the Addon Library and blocked from being loaded until the matter is resolved or in extreme cases banned from the Raidcore platform.

Categorisation

The addons are categorised as follows:

Tier 0

No warning displayed in the addon library.

The addon only uses official APIs and should be totally okay.

Tier 1

Yellow warning displayed in the addon library.

A Tier 1 addon may

1. access game memory. But may only,
   1. provide already visible information in a different format. Including, but not limited to existing interactions (e.g. clicking) of said elements.
   2. make changes that have no impact on other players, or immediate gameplay. Including, but not limited to Quality of Life changes.
2. make use of macros, but
   1. stays within the Macro Policy.
   2. if it provides user-recorded macros, informs the user to adhere to the official Macro Policy.

Example: Weak Auras, Dodgejump Binds, Autoclickers

Tier 2

Orange/Red warning displayed in the addon library.

A Tier 2 addon may

1. access game memory, in order to add new information, not normally visible to users, but
   1. the new information has no impact on other players.
   2. the new information has no impact on immediate gameplay.

Example: DPS Meters

Tier 3

Information marker displayed in the addon library.

A Tier 3 addon may do more than previous tiers, but has exclusive written permission from ArenaNet. :ArenaNet:

Historic example: Build Templates within ArcDPS